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How Boling Vision Center builds a "guest-centric" practice

By Robert Calandra, Contributing, ART HANSEN

When the pharmacy calls

The second of this two-part series discusses how to better manage pharmacy call backs.

By JIM THOMAS

Glaucoma surgery developments

New technology and techniques help make procedures safer and more individualized.

By Thomas W. Samuelson, M.D.

Overcoming language barriers

Even if you don't speak your patient's language, knowing how to communicate is vital.

By BY SUM

Coding

New codes and revisions

By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA

Compliance

A different type of disaster planning

By C. JOLYNN COOK, RN

Opening Lines

Volunteers attend Myanmar Eye Meeting in hopes to increase the country's ophthalmic skills

Viewpoint from the Editor

Happy New Year!