Answering cataract surgery questions

These responses to many common patient queries will help set proper expectations.

By Apryl McElheny, MBA, MSN, RN, CASC, CIC

Challenges of the cornea clinic

Part one of a seven-part corneal/anterior segment survival guide.

By STEPHANIE MCMILLAN MHA, COA, AND

Clinical research in ophthalmology

Perspectives on how to catalyze the transition from theory to practice.

By Mark Packer, MD, FACS, CPI

Coordinating diabetic care

Ophthalmic Consultants of Long Island excels by using technology and a team-based approach.

By Karen Appold, contributing writer

Getting started in ophthalmic imaging

Learn what it takes to develop this valuable role within your practice.

By Timothy J. Bennett, CRA, FOPS, OCT

Limit the impact of staff turnover

Even if your practice is a "revolving door" these six recommendations can help ensure continuity.

By Jennifer Kirby

Coding

Interpret and report

By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA

Customer Service

Tracking patient satisfaction

By Elizabeth Holloway, COE, CPSS, PHR

My Back Page

GOLDEN ANNIVERSARY Husband and wife, ophthalmologist and tech

By LINDA GREENSEID

Viewpoint from the Editor

Resolving to change for the better

Opening Lines

By Zack Tertel, managing editor