Features
Elevating the Patient Experience
See Vision Eye Institute’s new facility was built with the patient journey in mind.
By Lindsey Getz, contributing writer
Managing Ocular Surface Disease
What you need to know to treat this multifaceted clinical disorder.
By FRANK W. BOWDEN III, MD, FACS
Efficiency in Dry Eye Testing
How one practice identifies patients who may need treatment without significantly disrupting clinic flow.
By Damon Dierker, OD, FAAO
Dry Eye Disease: The Vicious Cycle of Frustration and Search for Relief
Marjan Farid, MD, discusses the challenges of DED and what physicians and staff can do to address this.
By Marjan Farid, MD
Insights on Prior Authorization
The path and process of obtaining prior authorizations.
By Felecia Jones, COT, BBA
Spotlight on the AAOP’s Amy Jost
In this Q&A, Amy Jost discusses her new role as Clinical Teams Content Specialist at AAOP, what has her most excited about this role, and more.
Navigating Presbyopia Conversations With Confidence
Knowing how to meet patients where they are—emotionally, generationally, and visually—will help enhance the patient experience.
By Carrie Jacobs, COE, CPSS, OCS
Web Exclusives
Optimizing Clinical Workflows
How to spot common issues and the steps you can take to improve them.
By Meghan Kriner, COA, OSC
Coding and Documentation for Dry Eye Related Services
Coding
An outline of the key elements to documentation, coding and claim completion
By Mary Pat Johnson, COMT, CPC, COE, CPMA
The Missed Message
Customer Service
A personal look at welcoming patients into your practice
By Elizabeth Monroe, COE, CPSS, PHR
Thank You to the Readers of Ophthalmic Professional
By Jane T. Shuman, MSM, COT, COE, OSC
Departments
A Year of First Endeavors
Viewpoint From the Editor
An introduction to the October 2025 Dry Eye Disease issue by Jane T. Shuman, Editor in Chief.
By Jane T. Shuman, MSM, COT, COE, OSC
Why Standard Operating Procedures Matter in Clinical Practice
Compliance
By following SOPs, clinical staff can reduce the risk of errors, improve efficiency, and provide care that aligns with best practices.
By Laurie Brown, MBA, COMT, COE, CPC, CPMA, LSSYB
News
FDA Approves Rayner's RayOne EMV Toric IOL
The approval follows the successful completion of a pivotal Investigational Device Exemption study.
Horizon Completes World’s First Robotics-Assisted Cataract Surgery
According to the company, the Polaris platform is the world’s first AI-supported and robotics-enabled surgical system developed specifically for ophthalmology.
FDA Approves BVI's Finevision HP Trifocal IOL
The third-generation Finevision HP incorporates BVI’s proprietary POD platform and CoPODize technology, harmonizing light distribution and minimizing visual disturbances.
Optos Launches Silverstone RGB for Retinal Imaging
The device combines 200° single-shot true-to-life color imaging with advanced swept-source optical coherence tomography.