Resourcefulness in Retina

With a focus on exceptional patient care, allied health staff at Retina Associates of Western NY share how they streamline processes.

By Jennifer Kirby

Advanced Posterior OCT Imaging

How imagers can best handle uncommon pathology and challenging situations with optical coherence tomography

By Darrin Landry, CRA, OCT-C, FOPS

How to Use EMR to Its Fullest Capacity

Are you getting the most out of your electronic medical record system?

By Brenea Facchini, BS, COMT, CPC, OSC

Get Your Patients on the Injection Express

Follow these strategies to assemble an express lane for your retina clinic

By Corinne Vargas, Amanda Wilkinson

The Ophthalmic Staffing Shortage: Be Part of the Solution

How the OPMT program at ATCC is addressing the challenge of finding and retaining ophthalmic technicians through a hybrid-online model

By Keith Carlson, MD, Kimberly Barblock, BA, COT

Viewpoint From the Editor: Another Year Almost Over – How Did We Do?

Reflect on your accomplishments and consider the following questions to help you make more of an impact going forward.

By Judy Williams, Co-Editor

Coding: Billing for Ophthalmic Diagnostic Tests

A look at the pertinent information that applies to tests performed in a retina service.

By Mary Pat Johnson, COMT, CPC, COE, CPMA

Compliance: Diagnostic Testing Refresher

Follow these tips to boost outcomes, efficiency, and compliance.

By Laurie Brown, MBA, COMT, COE, CPC, CPMA, LSSYB

Customer Service: Experience-Based Recovery: The Heart of Service Recovery

It’s all about being HEARD.

By Elizabeth Monroe, COE, CPSS, PHR