A Finely Tuned Machine

Despite its size, excellent staff training helps Concord Eye Center calibrate for success.

By Lindsey Getz, contributing writer

Tips for better pediatric care

In pediatrics, consider the experience for parents as well as patients.

By RICHARD W. HERTLE, MD, FAAO, FACS, FAAP

Prepare staff to assist with aesthetic procedures

How we handle the five most common cases that come through our doors

By MELISSA TOYOS, MD

Set up a 'Tech Training 101'

Creating a program for entry level technicians increases efficiency and ensures staff deliver uniform, high-quality care.

By LISA MILLER, COMT, COE

Corneal topography and the perks it brings

Reasons to perform topography/tomography and testing errors to avoid

By DIANNA E. GRAVES, COMT

A new lens on myopia correction

EVO Implantable Collamer Lens presents an attractive solution.

By Louis Pilla, contributing writer

Viewpoint from the Editor

Time for a fresh perspective

By Jane T. Shuman, MSM, COT, COE, OSC

Opening Lines

Coding

Identifying medically necessary services

By Mary Pat Johnson, COMT, CPC, COE, CPMA

Compliance

Interpreter services FAQ

By Laurie Brown, MBA, COMT, COE, CPC, CPMA, LSSYB