Finding a New Fit

How do the numbers from the annual OP reader survey stack up in today’s practice?

By Stephanie K. De Long

An introduction to digital and digitally assisted microscopes

Advances in optics are changing the landscape of ophthalmic surgery.

By Richard Davidson, MD

The value of technicians who DRIFT

Technicians have become more valuable, but only if they "do it right the first time."

By Darrin Landry, CRA, OCT-C, FOPS

Prior authorizations: Burden and frustration

A process that was difficult became even more challenging as COVID-19 disrupted health-care delivery.

By Conni Koury, contributing editor

Quest for leadership

Situational leadership allows personnel to be responsive to any situation, even a pandemic.

By Hayley Boling, MBA, COE

Viewpoint from the Editor

Finding a new 'rhythm'

Opening Lines

Compliance

The post-quarantine compliance comeback

By Laurie K. Brown, MBA, COMT, COE, CPC, CPMA, LSSYB

Customer Service

Overcome communication challenges

By Elizabeth Monroe, COE, CPSS, PHR

My Back Page

Nurturer by nature

By Zolly Kane, COA, CST